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Canvasback Policies
Shipping/Returns
Shipping FREE shipping to all 48 contiguous states on orders over $100.
Standard shipping rates apply to all International and orders sent to AK, HI or Puerto Rico. Rates listed in chart below. | Item Count | 1 | 2 | 3 | | Alaska | $15 | $30 | $45 | | Hawaii | $15 | $30 | $45 | | Canada | $28 | $50 | $75 | | Puerto Rico | $15 | $30 | $45 | | Other outside US | $45 | $80 | $125 |
All orders are made to order in Spring Park, MN Please allow 2 weeks for shipping.
Limited Warranty Canvasback is proud to offer our customers a LIMITED LIFETIME WARRANTY ON ALL SEAT COVERS AND CARGO LINERS. Canvasback warrants that your product(s) will be free from manufacture defects in materials and workmanship for the lifetime of the product. This warranty is nontransferable and proof of purchase is required for all warranty claims.
What is not covered in the limited lifetime warranty: - Conditions arising from normal wear and tear.
- Damage from tampering with any part of the product.
- Damage from misuse or abuse of the product or component including, but not limited to animal chewing or tearing.
- Damage from laundering or dry-cleaning.
- Fabric fading due to sunlight or age.
- Fabric stains or zipper separation due to misuse.
Return Policy We take pride in our quality workmanship and make each Canvasback liner by hand. As a handmade product there may be some variations. If you are not satisfied with your Canvasback cargo liner or seat cover, you may return it for a full refund within 30 days from product receipt. Product(s) must be in original condition. Return shipping costs are the responsibility of the customer unless the return is due to a product defect.
In the event that your product has a manufacturing defect, please email us at: canvasbackUSA@mchsi.com or call 952-426-9490 to receive return shipping instructions. Your liner may be repaired or replaced at no cost to you.
Defects in materials or workmanship include: - Seam separation
- Fabric failure not due to user misuse
- Zipper broken or not working correctly
- Velcro missing or detached
Privacy & Security
Our SSL Certificate authenticates our identity to visiting browsers and encrypts information for the server via Secure Sockets Layer (SSL) technology. Encryption is the process of scrambling data into an undecipherable format that can only be returned to a readable format with the proper decryption key. A certificate serves as an electronic "passport" that establishes an online entity’s credentials when doing business on the Web. When an Internet user attempts to send confidential information to a Web server, their browser will access the digital certificate of our server and establish a secure connection. Click on the key or padlock in the lower left hand corner of your browser to view our authentication. |